Service Center
SB One Insurance Agency serves businesses and consumers of New Jersey, New York and Pennsylvania and represents more than 20 of the country’s most highly-rated regional and national carriers licensed to write insurance in 37 states. Keith Buscio, Vice President, Director of Public Relations, Provident Bank, spoke with George Lista, President, SB One Insurance Agency, and Patricia Metter, Personal Lines Manager, SB One Insurance Agency, to understand how SB One Insurance Agency is available to assist Provident Bank business owners and their employees.
KB: Who is SB One Insurance Agency? What do you want clients and prospects to know about SB One Insurance Agency?
GL: SB One Insurance Agency has been helping protect businesses and consumers for more than 65 years. Our long-standing reputation often allows us to negotiate competitive rates with broad coverage on the customer’s behalf. Even more importantly, if someone does experience a loss, they can rely on SB One’s responsiveness to prepare, process and expedite payment of your claim. We take a proactive approach with our clients, working to develop the right program to address your specific needs with tailored insurance plans and services. Because SB One Insurance Agency is a wholly-owned subsidiary of Provident Financial Services, clients and employees of Provident Bank can take advantage of special rates dedicated to the Provident Bank network.
KB: What message do you want to deliver to business clients?
GL: We are a high-performing, fast-growing, and relationship-driven insurance agency. We understand that businesses come in all shapes and sizes, and, so do their insurance needs. We work hand-in-hand with you to present the right product selection for your niche and the necessary risk management strategies to not only foster a culture of safety but to also mitigate losses. We have a specialty in contractors as well as real estate. We have a strong relationship with national insurance carriers. Having said that, we have multiple insurance carriers to choose from, whereas, a direct insurance agent only has one. Therefore, our insurance is customized for you.
PM: The staff here at SB One Insurance Agency are Trusted Advisors. We strive to give a higher level of customer service to all of our clients. There is a personal touch that we offer that you won’t find at other insurance agencies.
KB: What offers can business clients extend to their employees through SB One Insurance Agency?
GL: Business clients can offer their employees a no-cost review of their coverage and attractive discounts on personal insurance services through SB One Insurance.