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Please note our holiday hours: Tuesday, December 31, 2024 - Closing at 3PM. Wednesday, January 1, 2025 - Closed in observance of New Year's Day. Online access to your account(s) will not be affected. 

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PROVIDENT BANK PRIVACY POLICY

What does Provident Bank do with your personal information?

WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WHAT? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and income
  • Assets and employment information
  • Transaction history and credit history
HOW? All financial companies need to share non-public personal information to run their everyday business. In the section below, we list the reasons financial companies can share their non-public personal information; the reasons Provident Bank chooses to share; and whether you can limit this sharing.
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Reasons we can share your personal information Does Provident Bank Share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, report to credit bureaus, or in connection with/to facilitate a proposed or actual sale, merger, transfer, or exchange of all or a portion of our assets or a business unit.		 Yes No
For our marketing purposes Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes -
information about your transactions and experiences		 Yes No
For our affiliates' everyday business purposes -
information about your creditworthiness		 Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share
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To limit our sharing

Call 800.448.7768 - our menu will prompt you through your choice(s)
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent you this notice. When you are no longer our customer, we continue to share your information we described in this notice.

However, you can contact us at any time to limit our sharing.
Questions? Call 800.448.7768

Who we are

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Who is providing this notice? Provident Bank and its wholly owned subsidiaries PFS Insurance Services, Inc., Beacon Trust Company, and Provident Protection Plus (formerly SB One Insurance Agency, Inc.).

What we do

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How does Provident Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with Federal law. These measures include computer safeguards and secured files and buildings.

Access to your personal information is limited to those employees who need to know the information to provide products and services to you.
How does Provident Bank collect my personal information?

We collect your personal information, for example, when you:

  • Open an account or deposit money
  • Apply for a loan or provide account information
  • Seek advice about your investments
  • Purchase or we purchase insurance on your behalf

We also collect personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account - unless you tell us otherwise.

Definitions

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Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include financial companies such as PFS Insurance Services, Inc., Beacon Trust Company, and Provident Protection Plus (formerly SB One Insurance Agency, Inc.).
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Provident Bank does not share with nonaffiliates so they can market you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include: financial services, credit card and insurance companies, direct marketing and advertising companies, and investment securities and/or brokerage firms.

Other important information

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This Privacy Policy Notice applies to products and services used primarily for personal, family or household purposes (non-business purposes). We reserve the right to change this Privacy Policy Notice and any of the practices described within this policy at any time. The examples provided in this Privacy Policy Notice are not intended to be all-inclusive.

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