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PROTECT YOURSELF FROM SCAMMERS

At Provident Bank, your security is our top priority, and we are committed to helping you protect your finances and personal information.

Everyone is susceptible to fraudsters and scammers. These perpetrators rely on their victim’s kindness and emotions. Our goal at Provident Bank is to provide our customers with the tools and education to prevent fraud. Provident Bank and other financial institutions will never ask you for your sensitive information through emails, text messages, or incoming phone calls. As your bank we already have this information, and we will never ask you to disclose confidential information through these channels.

Sensitive information includes:

  • Account number
  • Username
  • Password
  • Social Security number
  • PIN
  • Birthday
  • Address

We will never request you to verify sensitive information by:

  • Clicking on a link Typing a URL
  • Filling out a form
  • Downloading an attachment
  • Calling a different number

KEY SIGNS TO WATCH FOR:

WHAT YOU CAN DO:

  • Urgent Requests for Money:
    Be wary of any unexpected calls or messages claiming a family member is in trouble and needs money immediately.
  • Request for Secrecy:
    Scammers might urge you to keep the request a secret from other family members.
  • Unusual Payment Methods:
    Be cautious if you are asked to send money through bitcoin, wire transfers, gift cards, or other untraceable methods.
  • Verify the Caller:
    Hang up and call your family member, known contact number, or financial institution directly.
  • Never Share Personal Information:
    Do not disclose your banking details or personal information over the phone or via email.
  • Report Suspicious Activity:
    Contact us immediately if you suspect you've been targeted by a scam.

Common Scam Definitions

Trending Scams

Stay informed and protect yourself by understanding the tactics and phrases scammers commonly use. Discover how to spot and avoid these deceptive practices. Learn more about common scammer tactics & phrases.